To report a bug or suggest a game on PixelDen Games, open a game page and select Feedback. You can create a public GitHub report or send a quick message without a GitHub account.
Before you send
- Choose Report a Bug, Feature Request, or Game Idea to open the corresponding GitHub form.
- Include the game, your device, and the steps that led to the problem.
- The quick message option works without signing up for GitHub.
- Feedback may be published as a public issue, including messages sent through the quick form. Leave out passwords and other sensitive information.
Open the feedback options
Go to the page of the game you want to discuss, such as Snake or Ore Merge, and select the Feedback button with the speech-bubble icon. Starting from the relevant game helps keep the report connected to it.
The three main choices open GitHub, where you can submit a report using your GitHub account. If you prefer to send a message on PixelDen, choose “No GitHub? Send us a quick message instead” beneath those options.
Write a bug report someone can reproduce
A useful report explains what happened and how to make it happen again. Include:
- The game name and mode, if the game has more than one.
- Your device and browser, including whether you were using touch controls or a keyboard.
- The steps you took before the problem appeared.
- What you expected and what happened instead.
- Whether it happened once or repeats when you try the same steps.
For example, “The restart button is partly off-screen when I hold my phone upright” gives more to work with than “The controls are broken.” If a score failed to save, mention whether you were signed in and whether an error appeared.
Screenshots can help with a clipped menu or a missing image. Use the GitHub report for attachments; the quick form is a text message. Check screenshots for personal information before sharing them publicly.
Suggest a feature or a new game
Choose Feature Request for an improvement to an existing game. Describe the problem first, then the change you have in mind. “I can't see the board while holding the movement button” explains why a different control layout might help.
Choose Game Idea when you want to propose something new. A short description is enough: what the player does, what makes the decisions interesting, and whether you imagine a quick round or a longer session.
If another player has already raised the same idea, adding a useful detail to their report can be more helpful than opening a duplicate. Public reports also let you follow the discussion and express support for a suggestion.
Send a quick message without GitHub
The quick form accepts a text message of 10 to 2,000 characters. Write your report, select Send, and wait for the confirmation. If sending fails, the form shows an error so you can try again.
This option does not require a GitHub account or a PixelDen sign-in. It also does not provide a screenshot upload or a public discussion thread inside the form itself.
A quick message can be forwarded to the public feedback tracker. Treat it as information that other people may read, rather than as a confidential support channel. Do not include passwords, payment details, or private account information.
Follow up on your report
Public issues provide a place for further details and discussion. If you discover a reliable way to reproduce a bug, add those steps to the existing report. If the problem stops happening, mention what changed, such as a different browser or screen orientation.
A report is not a promise that a feature will be built or a bug fixed by a particular date. Timing depends on the issue and the work involved. The PixelDen blog covers published updates, while the original report is the place to look for discussion of that specific problem.
Frequently asked questions
How do I report a bug in a PixelDen game?
Open the game page, select Feedback, and choose Report a Bug. That opens a GitHub form. You can also use the quick message option if you do not have a GitHub account.
Can I suggest a new game?
Yes. Choose Game Idea in the feedback window and explain the kind of game you'd like to play. You can also describe your idea in a quick message.
Do I need an account to send feedback?
The GitHub reporting options use a GitHub account. The quick message form on PixelDen works without signing in.
Is my feedback private?
Do not assume it is private. GitHub reports are public, and quick messages may also be forwarded to the public tracker. Keep sensitive information out of either route.
Can I attach a screenshot?
Use the GitHub reporting option for screenshots. The quick message form accepts text only.
When will my bug be fixed?
There is no guaranteed turnaround time. A clear description and reproducible steps make a report easier to investigate, but they do not guarantee a fix or a release date.
Send your feedback
Find the relevant game in the catalog and open its Feedback button. A short, specific report is enough to get the problem or idea across.